(Black Press Media files)

Uber, Lyft unveil COVID-19 protocols requiring masks for drivers, passengers

Sanitizing cars, washing hands and no front-seat passengers for ride-hailing services

Two major ride-hailing companies are requiring their drivers, couriers and passengers to wear masks as part of a new set of measures aimed at containing the COVID-19 pandemic in Canada.

The Uber, the San Francisco-based technology giant, says starting Monday drivers won’t be able to pick up customers until they have verified they are wearing a mask via photo-recognition software built into the Uber app.

For its part, Lyft is also requiring all drivers and passengers to “self-certify” that they will wear face mask, are symptom-free, and will follow all local, provincial and national health official rules

Both companies’ drivers will also have to agree to a series of terms promising that they don’t have COVID-19 symptoms, have disinfected their vehicle and have washed their hands.

Passengers and drivers will be able to cancel rides if the person operating or entering the vehicle doesn’t wear a mask and if someone removes a mask partway through the trip, and will have an option to notify Uber about the removal when they rate the ride.

No passengers will be allowed to sit in front seats and no more than three passengers will be allowed in the vehicle for Uber X and XL rides.

When they book a ride, passengers will be advised to wear a mask, sanitize hands before and after a trip, sit in the back seat and open a window if possible.

Uber Eats couriers will be able to notify Uber about restaurants that are not following physical distancing or have a long wait, and restaurants will be able to tell Uber when a courier is not wearing a mask or following protocol.

ALSO READ: Struggling smaller airlines worry federal aid may come too late, if at all

– with files from Katya Slepian/Black Press Media

The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Coronavirusride hailing

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Oak Bay sailor stranded in U.S. hospital after suffering massive stroke at sea

Glenn Wakefield’s rescue involved five airplanes and took more than 48 hours

UPDATED: Crews contain fire to attic of Central Saanich home

Firefighters are responding to a structure fire in Central Saanich

First fall storm expected to hit Greater Victoria tonight

Heavy rainfall, winds expected over the next several days

Oak Bay chief puts an end to dad jokes on police Twitter

No more jokes on Oak Bay Police Twitter account

COVID-19: 4 more deaths, 366 new cases in B.C. since Friday

A total of 8,208 people in B.C. have tested positive for COVID-19 since January

POLL: Do you plan on allowing your children to go trick or treating this year?

This popular annual social time will look quite different this year due to COVID-19

Majority needed to pass COVID-19 budget, B.C. premier says

John Horgan pushes urgent care centres in first campaign stop

Nanaimo RCMP shut down illegal racing and stunt driving site

Police “swoop in” to seize vehicles and issue violation tickets

Public health officials urge Canadians to limit contacts again as COVID-19 cases rise

Canada has committed $1 billion to buy at least 154 million doses of vaccines from five different companies

Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

B.C. could be without a new leader for multiple weeks after Election Day: officials

More than 20K mail-in voting packages were requested within a day of B.C. election being called

Vancouver Island family overwhelmed with 14 Lab puppies

Litter may be one of the biggest ever

Islands Trust Conservancy gets funding for protection of at-risk species

Conservancy manages habitat for more than 25 plant and animal species at risk

Most Read