Emergency calls

Penelakut Tribe elder August Sylvester and his daughter Marya Luby perform a ceremonial cleansing of the MV Island Responder to rid it of evil, accompanied by captains Chris Mullin and Bob Mollet. (Photo by Don Bodger)

Official ceremony launches Island Responder into a new era

Commemoration of marine ambulance in B.C. community features Penelakut blessing

Penelakut Tribe elder August Sylvester and his daughter Marya Luby perform a ceremonial cleansing of the MV Island Responder to rid it of evil, accompanied by captains Chris Mullin and Bob Mollet. (Photo by Don Bodger)
Brian Francoeur at the Chemainus dock beside the Island Responder that’s been in service for a few months and making such a difference to residents of nearby islands to get medical treatment quickly. (Photo by Don Bodger)

Commissioning of first purpose-built marine ambulance in B.C. waters takes place Thursday

Ceremony postponed from November due to another emergency – the weather

Brian Francoeur at the Chemainus dock beside the Island Responder that’s been in service for a few months and making such a difference to residents of nearby islands to get medical treatment quickly. (Photo by Don Bodger)
More than 40 per cent of non-emergency calls made to the Vancouver Police Department through E-Comm were abandoned in the first quarter of 2022, according to VPD. (Facebook/E-Comm911)

‘Public safety issue’: 40% of non-emergency calls in Vancouver going unanswered

E-Comm says increased call volumes, staff stress leave contributing to ongoing issue

More than 40 per cent of non-emergency calls made to the Vancouver Police Department through E-Comm were abandoned in the first quarter of 2022, according to VPD. (Facebook/E-Comm911)
In recognition of Emergency Service Dispatcher and 9-1-1 Awareness Week April 10 to 16, the Saanich Fire Department is acknowledging the service of its dispatchers. (Photo courtesy of Saanich Fire Department)

Saanich fire dispatch shares 9-1-1 tips for awareness week in B.C.

Fire chief reminds residents that dispatchers are available 24/7 for service

In recognition of Emergency Service Dispatcher and 9-1-1 Awareness Week April 10 to 16, the Saanich Fire Department is acknowledging the service of its dispatchers. (Photo courtesy of Saanich Fire Department)
B.C. Emergency Health Services and Island Health have announced a partnership that will make blood for transfusions readily available for air ambulance paramedics. (Photo submitted)

Blood becoming ‘available at all times’ for trauma patients on Vancouver Island

Island Health and B.C. Emergency Health Services announce partnership

B.C. Emergency Health Services and Island Health have announced a partnership that will make blood for transfusions readily available for air ambulance paramedics. (Photo submitted)
A Nanaimo firefighter runs with tanks of oxygen to where emergency crews are working to save the life of a man who was found in the waters of Departure Bay on Monday, March 21. (Chris Bush/News Bulletin)

Kayaker dies after being found in the water at Nanaimo’s Departure Bay

Emergency crews worked for more than 30 minutes on beach attempting to save man’s life

A Nanaimo firefighter runs with tanks of oxygen to where emergency crews are working to save the life of a man who was found in the waters of Departure Bay on Monday, March 21. (Chris Bush/News Bulletin)
A 15-year old hockey player waited 42 minutes for an ambulance response after suffering a severe injury at Penticton’s Memorial Arena on Wednesday morning (March 16). (Black Press file photo)

Youth hockey player with neck injury waits 42 minutes for ambulance in Penticton

‘We know it can be stressful waiting for an ambulance,’: BC Emergency Health Services said

A 15-year old hockey player waited 42 minutes for an ambulance response after suffering a severe injury at Penticton’s Memorial Arena on Wednesday morning (March 16). (Black Press file photo)
Brian Francoeur, left, and Harman Bootsma inside the Island Responder. (Photo by Don Bodger)

First purpose-built marine ambulance in B.C. waters a valuable commodity

Island Responder operating off Chemainus for island residents features an on/off ramp for stretchers

Brian Francoeur, left, and Harman Bootsma inside the Island Responder. (Photo by Don Bodger)
One person was taken to hospital after a boat caught fire on land at Ladysmith’s Fishermen’s Wharf early in the morning of Feb. 26. (Photo submitted by Mike Christensen)

One taken to hospital after early-morning 4-alarm boat fire in Ladysmith

Fire chief attributes cause to a wood-burning heater, RCMP investigate

One person was taken to hospital after a boat caught fire on land at Ladysmith’s Fishermen’s Wharf early in the morning of Feb. 26. (Photo submitted by Mike Christensen)
One person is dead after a scuba diving accident in Ladysmith. (Photo by Tyler Hay)

Scuba diving accident results in fatality in Ladysmith

A boat was met by paramedics at Ladysmith Fisherman’s Wharf

One person is dead after a scuba diving accident in Ladysmith. (Photo by Tyler Hay)
The opioid crisis has left B.C. paramedics struggling with mental health issues. ADOBE STOCK IMAGE

Trickle-down effect: never-ending opioid crisis driving B.C. paramedics to exhaustion

Ambulance Paramedics of B.C. seeing sharp spike in mental health-related issues among members

The opioid crisis has left B.C. paramedics struggling with mental health issues. ADOBE STOCK IMAGE
(Facebook/E-Comm911)

Mixed-up coffee orders, messy roommates top E-Comm’s 911 nuisance calls

E-Comm handles 99 per cent of B.C.’s 9-1-1 calls and urges the public to call for emergencies only

(Facebook/E-Comm911)
It’ll be at least another day before ambulances will bring emergency patients to Saanich Peninsula Hospital in Central Saanich, as staff shortages continue. (Black Press Media file photo)

Saanich Peninsula Hospital extends ambulance diversion to VGH and RJH

Pandemic-caused staff shortages see ER transportation diversion extended to Wednesday noon

It’ll be at least another day before ambulances will bring emergency patients to Saanich Peninsula Hospital in Central Saanich, as staff shortages continue. (Black Press Media file photo)
Saanich Peninsula Hospital is diverting ambulances to Victoria General Hospital due to critical staffing. (Black Press Media file photo)

Saanich Peninsula Hospital diverts ambulances to VGH due to critical staffing

Diversion began on Dec. 30 to Victoria General Hospital’s emergency department

Saanich Peninsula Hospital is diverting ambulances to Victoria General Hospital due to critical staffing. (Black Press Media file photo)
(PQB News file photo)

Thanksgiving long weekend phone delays plague B.C. ambulance service response

E-Comms 9-1-1 says the extended wait period a result of call transferring delays

(PQB News file photo)
The back of a BC Emergency Health Services ground ambulance. (PQB News file photo)

B.C. woman says husband’s death while family waited on hold won’t ‘be put on a shelf’

Nancy Blakey says talks include ‘very progressive’ meeting with BC Emergency Health Services

The back of a BC Emergency Health Services ground ambulance. (PQB News file photo)
Troy Clifford, president of president of the Ambulance Paramedics Of BC hopes recently announced changes help restore province’s “renowned ambulance service.” (Black Press Media File)

‘Nobody should have to wait for an ambulance’ — paramedic union president

Island communities to see improved ambulance service

Troy Clifford, president of president of the Ambulance Paramedics Of BC hopes recently announced changes help restore province’s “renowned ambulance service.” (Black Press Media File)
The calls to 911 on the Island between June 26 and 28 were much higher, largely due to the heatwave, according to service provider E-Comm 9-1-1. (Photo by Pexels)

Vancouver Island 911 calls jump nearly 60% during hottest days

From Saturday to Monday, more than 1,900 calls responded to by 911 dispatchers

The calls to 911 on the Island between June 26 and 28 were much higher, largely due to the heatwave, according to service provider E-Comm 9-1-1. (Photo by Pexels)
Aira Khan waited for an ambulance that never came. (Submitted photo)

UPDATE: Surrey residents report calling 911 for ambulances that didn’t arrive

One was an eight-year-old girl, another a 64-year-old woman with a blood clot after getting an AstraZeneca vaccine

Aira Khan waited for an ambulance that never came. (Submitted photo)
Sooke Fire Rescue firefighters evacuate an injured hiker on Mount Manuel Quimper in March 2021. Sooke will soon be moving to a new fire dispatch service. (Facebook – Sooke Fire Rescue)

Proposed fire dispatch deal could save Sooke thousands of dollars

New dispatch needed after Langford drops out of CRD service

Sooke Fire Rescue firefighters evacuate an injured hiker on Mount Manuel Quimper in March 2021. Sooke will soon be moving to a new fire dispatch service. (Facebook – Sooke Fire Rescue)