Unauthorized business callers using Bureau’s name around Greater Victoria

Potential phishing scam requests business information

A number of West Shore businesses have been among those alerting the Better Business Bureau to a potential phone scam.

According to the Bureau’s Vancouver Island president and CEO Rosalind Scott, callers to businesses in Langford and elsewhere in Greater Victoria have identified themselves as representatives of the Bureau and asked for information readily available through other public listings.

“I’m not sure what the intent of these calls are,” she said. “My guess is there’s a double intent here. What on earth are they pretending to be us (for)? That to me sends up all kinds of red flags.”

Whether it’s a company trying to get around federal anti-spam email legislation, or trying to put together some kind of marketing campaign, using a legitimate organization’s name without permission doesn’t wash, Scott said.

While the calls on their own don’t appear to be illegal – the police have not been notified – the misrepresentation hinders legitimate research work being done on local businesses by the Bureau in its consumer protection role, she said.

“Happily there are some very savvy people out there. The people who called us were aware that it was a scam.”

In a number of cases, Scott said, when business operators requested callers’ phone number to verify the credibility of the inquiry, the person hung up. “If anybody won’t give you callback information, don’t talk to them.”

For a list of tips to ward off such scams, visit bbb.org/Vancouver-island or call 250-386-6348.

editor@goldstreamgazette.com

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Saanich Peninsula steps into post-pandemic phase

Pending partial re-opening of local schools signals new start

Craft vendors allowed to re-join Goldstream Farmers Market

Dr. Bonnie Henry lightens restrictions, approves non-food items to be sold

Three people sent to hospital following serious crash in View Royal

Incident involved a motorcycle and one vehicle on Sunday afternoon

Saanich high school student wins free educational trip through Europe

Beaverbrook Vimy Prize centers on First, Second World War history

Province recognizes three Greater Victoria residents for work to combat racism

The three residents were recognized during the Multiculturalism and Anti-Racism Awards

VIDEO: Injured bald eagle rescued in B.C. First Nations community

Bird suspected injured in fight, whisked off to Coquitlam rehab

Toronto Raptors’ Ujiri says conversations about racism can no longer be avoided

Thousands have protested Floyd’s death and repeated police killings of black men across the United States

‘I’m afraid’: Witnesses of wolf attack on senior near Prince Rupert worried about safety

Frank Russ shows where the unprovoked wolf attacked his father

Protesters prepare to rally against racism in front of Vancouver Art Gallery

Rally is in response to the deaths of black Americans and a Toronto woman

Man dies in ATV accident south of Nanaimo

Incident happened on backroad Friday night in Nanaimo Lakes area

Protesters rally against anti-black, Indigenous racism in Toronto

Police estimated the crowd to be between 3,500 and 4,000 and said there was no violence

Feds earmark $1.5M to support recovery of B.C., Indigenous tourism

B.C. money will be split between Vancouver Island and Indigenous tourism

‘We’re sick of it’: Anger over police killings shatters U.S.

Tens of thousands marched to protest the death of George Floyd

Most Read