B.C. Health Minister Adrian Dix provides update on coronavirus at the B.C. legislature, March 16, 2020. (Tom Fletcher/Black Press)

New phone lines, self-isolation guide for COVID-19 in B.C.

Doctors to be paid for ‘virtual care’ services online

With B.C.’s 8-1-1 HealthLink line overburdened with requests for information on the COVID-19 coronavirus, the province has set up a new dedicated information line and is offering an online self-assessment service for people who want to check their health status.

The toll-free phone line is open at 1-888-268-4319 (1-888-COVID19) between 7:30 a.m. and 8 p.m. seven days a week for non-medical information about the virus. That includes the latest information on travel recommendations and social distancing, as well as access to support and services from the provincial and federal governments.

The B.C. health ministry has also established an online self-assessment tool for people to determine if they need further assessment or testing for COVID-19. The online survey can be done by people for themselves or on behalf of a someone else who is unable to.

RELATED: B.C. hospitals postponing all elective surgeries

RELATED: Passengers can stay in their cars on B.C. Ferries

Health Minister Adrian Dix announced Monday that doctors will be compensated for “virtual care” services, online or over the phone, to help deal with a surge of patients as the virus spreads through the community.

“Further, we are moving to restrict visitors in long-term care to essential visits only,” Dix said. “Essential visits include compassionate visits for end-of-life care and visits that support care plans for residen and family needs; for example, families who routinely visit to provide assistance with feeding or mobility.”

• Provincial Health Officer Dr. Bonnie Henry’s latest order limiting mass gatherings to 50 people can be found here.

• B.C.’s updated testing strategy and self-isolation guide is here.

• The B.C. Centre for Disease Control advice on protecting yourself and the community is here.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

VIDEO: Internet famous Yukon-based bhangra dancer explores Vancouver Island

Gurdeep Pandher spreads joy through dance, forms cross-cultural connections amid pandemic

Avoid giving dogs ice cubes, says Greater Victoria vet

Tips for keeping dogs cool and safe this summer

Hungry Hearts Gala goes virtual with new mac and cheese competition

Results will be announced on Facebook live stream event

GVPL staggers reopening of three more branches in Oak Bay, Saanich and Victoria

More Greater Victoria Library branches to reopen in August

Gaps in the system: Youth cope with homelessness in Greater Victoria

Four-part series will look at youth homelessness in the region

53 new COVID-19 cases, no new deaths cap off week of high infection rates in B.C.

Roughly 1,500 people are self-isolating because they either have COVID-19 or have been exposed to it

Unofficial holidays: the weird and wonderful things people celebrate around the world

On any given day of the year, there are several strange, silly or serious holidays to observe

Missing teen visiting Courtenay found safe

She had last been seen going for a walk on Aug. 6

Moving on: Tanev scores 11 seconds into OT as Canucks oust Wild

Vancouver beats Minnesota 5-4 to move into first round of NHL playoffs

Fitness non-profit challenges citizens to invent a game to be physically active

The campaign was launched after a study showed only 4.8 per cent of children and youths in Canada met required standards of the 24-hour movement guidelines

Gene editing debate takes root with organic broccoli, new UBC research shows

Broccoli is one of the best-known vegetables with origins in this scientific haze

VIDEO: U.S. Air Force pilot does fly-by for B.C. son amid COVID border separation

Sky-high father-son visit plays out over White Rock Pier

3 Vancouver police officers test positive for COVID after responding to large party

Union president says other officers are self-isolating due to possible exposure

Vancouver Island team takes on wacky challenges of world’s largest scavenger hunt

Greatest International Scavenger Hunt taking place Aug. 1-8

Most Read