Minister opens federal pay centre, says troubled Phoenix system improving

Phoenix has caused so many snafus across the country with a backlog of 625,000 transactions

The federal government is trying to hit the reset button on its bid to repair and replace the problem-plagued Phoenix pay system.

Federal cabinet minister Carla Qualtrough was dispatched Friday to Miramichi in northeastern New Brunswick, where she officially opened the centralized Public Service Pay Centre, which processes paycheques for 300,000 federal employees.

The feel-good photo-op for the public services minister comes just over two years after the government implemented the IBM-built Phoenix system, saying it would save taxpayers more than $70 million annually.

Instead, Phoenix has caused so many snafus across the country that the backlog of transactions stood at 625,000 in March.

That number is expected to dip only slightly when the latest figures are released later this month, however Qualtrough says a pilot project developed at the centre will be rolled out across the country to ensure more timely payments.

Under Phoenix, tens of thousands of civil servants have been underpaid, overpaid or not paid at all for long periods since 2016, which has prompted protests across the country.

In February, Qualtrough issued a public apology on behalf of the government.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Just Posted

Ferry passenger on Sidney boat rescue: ‘It was like the Titanic’

Lone boater rescued by BC Ferries, who called the incident a ‘close call’

One year later, life is much different in Saanich for the Bui family

‘We still hear cars screeching at the intersection,’ says mom of Leila Bui

Oak Bay teen collects more than 1,000 toys for those in need

Student seeks someone to take over drive next year

Strike averted at Greater Victoria Public Library

CUPE and labour relations association representing the GVPL reach tentative agreement

Man rescued from sinking boat off the coast of Sidney

Mayday call came into Coast Guard saying vessel had taken on water, BC Ferries dispatched to scene

Victoria Canadian Tire replaces toys stolen from Salvation Army

Children won’t have to go without toys this Christmas

READER POLL: Do you have turkey or ham for Christmas dinner?

What are you having for Christmas dinner? Canadians gobbled up 3.3 million… Continue reading

Greater Victoria Crime Stoppers wanted list for the week of Dec. 18, 2018

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

Two-year-old attacked by cougar near Mission, B.C.

Boy not seriously injured in incident on Monday afternoon

Groups preparing new pipeline legal challenge, argue government’s mind made up

A Vancouver-based environment charity is readying itself to go back to court if the federal government reapproves the Trans Mountain pipeline expansion.

Notorious Toronto triple killer gets third consecutive life sentence

Dellen Millard gets third consecutive life sentence for father’s death.

‘Subdued’ housing market predicted in B.C. through 2021: report

The Central 1 Credit Union report predicts “rising but subdued sales” over the next three years, with little movement in median home prices.

$2.2M in cash for Christmas for 106 Greater Victoria charities

Victoria Foundation issues community grants ahead of the holidays

A journey through 2018’s top pop culture moments

Was there any pop culture this year? Of course there was.

Most Read