(Wikimedia Commons)

ICBC to bring in ranking system for collision, glass repair shops

Change comes after the much-maligned auto insurer has faced criticism for sky-high premiums

The province is bringing in a new system to rank glass repair and collision shops, according to the Insurance Corp. of B.C.

The program will rank businesses on various metrics, such as their rates, the state of their training and equipment, customer service and choosing to fix glass chips instead of replacing the windshield whenever possible.

It will begin gathering data for collision repair shops on Feb. 3, and glass repair shops on March 2. The information will be made public once enough is collected. Once available, customers will be able to see the rankings on ICBC’s shop locator webpage.

The province said the changes will lead to greater efficiency, faster processing times and lower costs for drivers.

The change comes after the much-maligned auto insurer has faced criticism for sky-high premiums for young drivers from upgrades to its system last fall.

READ MORE: Should winter tires be mandatory in the Lower Mainland?

READ MORE: ICBC had 32,412 Dial-a-Claim calls from Lower Mainland


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

ICBC

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

West Shore businesses bring fitness online during COVID-19

At-home workouts offered to help community keep fit

Mental Health: Fractured services leave community to fill gaps

Greater Victoria service providers working together to help youth

Bag containing meat, sewing needles found by dog owner in Cordova Bay

Saanich police don’t believe it’s a trend

UVic creates emergency bursary for students facing hardships due to COVID-19

Students can apply by emailing the financial aid office

Colwood Spring Clean-Up postponed, branch drop-off continues

Strict measures in place for branch drop-off

‘Hold our line’: 29 new cases of COVID-19 announced in B.C.

Saturday’s number of new cases marks the lowest in weeks.

Two inmates found positive for COVID-19 at federal prison in B.C.; other tests pending

15 staff self-isolating waiting results, refusal to work notice sent, says correctional officer

Critic, workers’ group ‘disappointed’ Trudeau chose Amazon to distribute PPE

Amazon Canada said in an email to The Canadian Press that it is working with Canada Post, Purolator

Full World COVID-19 update: National Guard collect ventilators in New York; Spain, Italy improve

Comprehensive coronavirus update with news from around the world.

Nanaimo’s Harmac mill works to fill doubled pulp order for medical masks and gowns

Mill’s president says extra cleaning in place and workers are social distancing

Two people fined after B.C. police spot online ads re-selling 5,000 surgical, N95 masks

Police confiscated the masks, being sold at inflated prices, and now working with Fraser Health

Unclear if Cowichan couple refusing to self-isolate will face penalty

No fines or charges have been laid to date, including Cowichan couple who won’t self isolate

POLL: Will you be able to make your rent or mortgage payment this month?

With the COVID-19 delivering a devastating blow to the global economy, and… Continue reading

COVID-19: Postponed surgeries will be done, B.C. health minister says

Contract with private surgical clinic to help clear backlog

Most Read