Sierra Hamblin, a Colwood woman, is ‘beyond frustrated’ with BC Transit after commuting to downtown for the past two years. She regularly has to wait as full buses and sometimes half-full buses pass her by. (Aaron Guillen/News Staff)

Full buses leave Colwood woman fuming over commute from West Shore

BC Transit plans to add eight double-deckers in 2020, will rotate on 50 and 61 routes

Sierra Hamblin is “beyond frustrated” with BC Transit.

Tuesday, the Colwood woman missed her bus to make it in time for work in downtown Victoria once again.

“It’s alright, my boss lets me stay late or I just take a shorter lunch,” she said with a sigh on a Wednesday morning.

A commuter for about two years, it takes her about an hour on most weekdays. She usually gets on at the Colwood Park and Ride after dropping off her son at a daycare in Metchosin.

Anytime between 7:15 and 7:30 a.m., she usually hops on the 50, 61, or 48 buses – but that depends on whether the bus is full or not.

Hamblin glances over at the packed 50 that pulled in, but she knows there’s no room as she’s at the end of a line of at least 20 to 30 people. Meanwhile, a half-full 61 double-decker passes by without any hesitation.

“It’s total frustration,” Hamblin said. “Sometimes the buses don’t even stop because other buses are loading and the traffic is so bad. I regularly have to apologize to my boss for being late again and again.”

READ MORE: B.C. Transit borrows buses from Interior to avoid trip cancellations in Greater Victoria

ALSO READ: B.C. Transit back in Sooke for more feedback

At this point, Hamblin said her hands are tied.

She used to start work at 8 a.m., but when she found out her son’s daycare only allowed drop off at 7 a.m. and later, she was able to push her start time to 8:30 a.m. instead.

“This could’ve been a nightmare, but my boss is very understanding and I’m so grateful,” Hamblin said.

Unfortunately, the problem doesn’t end after the morning.

She has to rush home to pick up her son by 5:30 p.m. or else it’s a dollar for every minute over. Luckily, she has family members who are able to pick up her son whenever she’s in a pinch.

Hamblin submitted a complaint to BC Transit back in 2018 but hasn’t seen any difference in rush hour service.

She believes an increase of double-decker buses and frequent service is the solution to her West Shore woes.

“BC Transit has seen a six per cent growth in ridership over the past year with a notable increase in the West Shore in particular,” said Kevin Shubert, general manager of Victoria Operations, BC Transit.

Shubert pointed to the arrival of 80 new buses that will be added to the transit system in 2020, eight of them being double-deckers. BC Transit clarified that the new double-deckers will be part of a rotating schedule for the 50 and 61 routes, but not the 48.

aaron.guillen@goldstreamgazette.com


Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

 

Nearly 30 people stand waiting for a bus around 7:30 a.m. outside Colwood Park and Ride. (Aaron Guillen/News Staff)

Just Posted

The coroner on scene of a workplace fatality in Oak Bay on Oct. 20, 2020. (Nina Grossman/News Staff)
UPDATED: Dangerous branches delay removal of body in Oak Bay workplace death

Traffic restricted on McNeill Avenue near Byng Road

The West Shore RCMP released these images of a suspect as part of its investigation into a report of sexual assault on Sept. 17. (West Shore RCMP handout)
The West Shore RCMP released these images of a suspect as part of its investigation into a report of sexual assault on Sept. 17. (West Shore RCMP handout)
Sexual assault suspect sought by West Shore RCMP

Police are looking for help identifying this man

A bear similar to this black bear was spotted on Elk Lake Drive on Oct. 20 and is believed responsible for killing a llama in Saanich the night before. (Black Press Media file photo)
Bear spotted several times in Saanich likely to be euthanized

Conservation officers still searching for bear reported near Elk Lake Drive

The Better Business Bureau is warning people of scammers posing as Amazon customer support. (AP File Photo/Rich Pedroncelli)
Watch out for Amazon imposters, says scam expert

Better Business Bureau is warning of a rise in Amazon scammers as people online shop more

The Saanich Fire Department is reminding rural Saanich residents to be safe and follow the guidelines when the open-air burning season resumes Oct. 16. (Black Press Media file photo)
Open-air burning season resumes Oct. 16 in rural Saanich

Saanich firefighter talks outdoor burning guidelines, fire safety

B.C. NDP Leader John Horgan arrives at Luxton Hall to cast their votes in advance polls for the provincial election in Langford, B.C., Monday, Oct. 19, 2020. THE CANADIAN PRESS/Chad Hipolito
Pandemic election prompts voter suppression claims by B.C. Liberals

‘These emergencies require in us a maturity that has been lacking in politics for so long’

Advance polls are open from Oct. 15 to 21 with election day on Oct. 24. (Black Press Media file photo)
UBC geoscientists discovered the wreckage of a decades-old crash during an expedition on a mountain near Harrison Lake. (Submitted photo)
Wreckage of possibly decades-old airplane crash discovered on mountain near Harrison Lake

A team of UBC geoscientists discovered the twisted metal embedded in a glacier

The official search to locate Jordan Naterer was suspended Saturday Oct. 17. Photo courtesy of VPD.
‘I am not leaving without my son,’ says mother of missing Manning Park hiker

Family and friends continue to search for Jordan Naterer, after official efforts suspended

Bernard Trest and his son Max, 10, are concerned about B.C.’s plan for students in the classroom. He was one of two fathers who filed a court application in August to prevent schools from reopening if stricter COVID-19 protections weren’t in place. That application was dismissed last week. (Contributed photo)
B.C. dad pledges to appeal quashed call for mandatory masks, distancing in schools

Bernard Trest and Gary Shuster challenged health, education ministries’ return-to-school plan

RCMP crest. (Black Press Media files)
RCMP cleared in fatal shooting of armed Lytton man in distress, police watchdog finds

IIO spoke to seven civillian witnesses and 11 police officers in coming to its decision

A 34-year-old man was treated for a gunshot wound in Williams Lake Monday, Oct 19, 2020. (Angie Mindus photo - Williams Lake Tribune)
Williams Lake man treated for gunshot wound after accidental shooting: RCMP

Police are reminding residents to ensure firearms are not loaded when handling them

A injection kit is seen inside the newly opened Fraser Health supervised consumption site is pictured in Surrey, B.C., Tuesday, June 6, 2017. THE CANADIAN PRESS/Jonathan Hayward
B.C. records 127 fatal overdoses in September, roughly 4 each day

Vancouver, Surrey and Victoria continued to see the highest numbers of overdoses

Investigators work at the Sagmoen farm in Silver Creek. - Image credit: Observer file photo.
Sex workers allegedly called to farm of Okanagan man convicted of assault, RCMP investigating

Curtis Sagmoen, convicted in relation to assault of sex trade workers, is prohibited from soliciting escorts

Most Read