Disgruntled Victoria condo owners must wait for online resolution system

Once up and running, new system set to bring resolutions within 60 days

Small claims and strata disputes are set to move from the courts to an online tribunal, although the system won’t be up and running for more than a year.

The civil resolution tribunal is part of a larger overhaul of the B.C. justice system that aims to help free up the courts for more complex cases. The province announced mediator Cheryl Vickers as chair of the the tribunal last week.

“Having a tribunal system that functions, and ensures people get timely decisions that are fair, will make strata living easier,” said Tony Gioventu, executive director of the Condominium Homeowners Association of B.C.

The average strata dispute takes 12 to 18 months to make its way through small claims court, while the tribunal is expected to issue decisions within 60 days.

The most common complaints arise when strata corporations refuse to provide financial documents to owners or spend reserve funds without consent, Gioventu said.

“These are all tedious complaints that have been extremely costly to get court action on,” he said. “The registrar will also have the ability to deny people who are chronic complainers from using the system. It deals with issues in a fair way that ensures it won’t cost anybody a fortune.”

There are about one million strata property owners and residents in the province, with about 29,000 strata corporations subject to provincial law.

dpalmer@vicnews.com

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Organizer, Victoria councillor, VicPD talk about upcoming rally for Black lives

‘It’s a simple ask’: Peace rally for Black lives organizer asks people to listen

PHOTOS: Dozens show up to rebuild vandalized Victoria people-less protest

Chalk messages of support surround the fountain in Centennial Square

George Floyd mural appears on Victoria street

Victoria artist Paul Archer painted the mural outside his shop on Fort Street

Playgrounds back in the swing of things on the West Shore

Langford, View Royal, Colwood reopen parks, playgrounds

Sooke fitness facilities reopen to the public

Extra measures set in place to ensure user safety

‘I’m pissed, I’m outraged’: Federal minister calls out police violence against Indigenous people

Indigenous Minister Marc Miller spoke on recent incidents, including fatal shooting of a B.C. woman

Kelowna Mountie who punched suspect identified, condemned by sister

‘How did he get away with this? How is this justifiable?’

PHOTOS: Anti-racism protesters gather in communities across B.C.

More protests are expected through the weekend

POLL: Are you sending your children back to school this month?

Classrooms looked decidedly different when students headed back to school for the… Continue reading

Pair accused of ‘horrific’ assault at Vancouver’s Oppenheimer Park at large

Police say Jason Tapp, 30, and Nicole Edwards, 33, did not show up to meet their bail supervisor this week

No charges to be laid against 22 northern B.C. pipeline protesters

Twenty-two people were arrested in February, but Crown has decided not to pursue charges

Plan in place for BC Ferries to start increasing service levels

Ferry corporation reaches temporary service level agreement with province

B.C. starts to see employment return under COVID-19 rules

Jobless rate for young people still over 20% in May

Most Read