Colwood checking pulse of community through telephone survey

Responses from survey to help guide city’s planning process

If you get the call, you may want to take this survey.

The citizens of Colwood are being asked to vocalize their level of satisfaction with the services provided by the City, and the mayor and council who oversee their provision.

“This survey is really targeted at the silent majority, those that don’t come to meetings but have an interest in their community,” said Colwood Coun. Gordie Logan. “We are really trying to mine what their feelings are.”

A random selection of 400 citizens from across the municipality will be contacted by phone through the first week of February. The goal is to hear from a broad range of residents across the seaside municipality.

Recreation and transportation services are among the survey topics.

Citizens will also be asked their opinions on services in the community and whether they feel they are receiving good value for their property taxes.

“We want to be able to react and offer services that residents are wanting and seeking, and we want to know that what we’re doing is meeting their expectations,” Logan said.

“If not, it will serve as an opportunity to refocus and turn the ship in a different direction.”

Results from the survey are expected sometime in late February, when they will be presented to Colwood council and made available on the City’s website.

Public responses will help inform the council’s 2016 strategic planning and budget processes to guide short- and long-term priorities.

Anyone not contacted by phone may also complete an online survey at

“This is our first one we have done, (and) we would expect it wouldn’t be our last. We’ll do more in the future,” Logan said. “We’re hoping that our residents will let it all out and give us their honest opinion, and we look forward to sharing that feedback.”