“Having great relationships with clients is really important to us,” says Janice Strand, owner of the Expedia CruiseShipCenters in Westshore. “We take the time to answer questions and ask questions to ensure we have a match based on the right ship, itinerary, stateroom, amenities, and activities. What’s exciting for my team is they love to provide a great guest experience from beginning to end. From a cup of coffee when you arrive to bubbly when you’ve just booked a special journey!”
Repeat Loyal Cruise Ship Clients
Janice is proud of their loyal following of repeat clients. She values comments like these, “we value the experience and advice given by the Westshore team of travel agents. They help us every step of the way.”
Locally based in Westshore at 748 Goldstream Ave., the team of 14 travel consultants, with a combined 150 plus years of experience, has a true passion for travel – offering cruise advice from small and luxurious to mega big and adventurous, from oceans to rivers and from local west coast to Asia and Europe.
Changing Demographics of Cruise Ship Industry
Janice likes to keep up on the latest news and views in the industry. “We’ve noticed a drop in the average age and the increase in families taking cruises,” she says. The competition and growth in the cruise ship industry is strong – which makes it better for clients. More affordable cruises for families and younger people in addition to the booming expedition, adventure and luxury options for everyone.
Never to Early to Book
Just ahead is the busiest booking season – winter 2019/2020. They are thrilled to be part of history right here in Victoria with the first ever cruises from Ogden Point. In July 2020, the Cunard line has an Alaska round trip onboard the glamorous Queen Elizabeth. This is all so new you won’t even find it on the web! Janice and team are escorting their clients on a unique itinerary featuring two glaciers – Glacier Bay and Hubbard Glacier.
Or join another escorted cruise with Janice in January 2021 from Singapore to Hongkong. That’s how far ahead they book to secure pricing and availability.
First-Time Cruisers Tips
Always use a Travel Agent:
- Don’t be fooled by the internet
- Cruising is a complicated vacation without an expert
- They look after all arrangements – printing documents, airline tickets, luggage tags, etc.
- They offer advice on dealing with sea sickness
- And can customize the pre- and post-cruise tours including hotels, rental car and local transportation.